Prague, Czech Republic | 7-8 November 2019

Programme

A summary of the agenda at your fingertips. Get to know the speakers and the topics discussed!

 

SESSION ONE

  FORGING THE FUTURE OF MORTGAGE LENDING WITH INNOVATIVE LENDERS AND ECOSYSTEM PARTNERS  

Working together, leveraging increased access to data and capturing a borrower’s complete financial profile: an approach that unlocks opportunities to make step changes in the lending process and remove the frictions that bog down both lenders and borrowers.

1   IPN trial: providing the foundations for a digitally native property marketplace

STEFAN ANDJELIC  |  Blockchain Hub Lead  |  Raiffeisen Bank International, Austria

2  Distributed Ledger Technology in global real estate

JOHN DANAHY  |  Partner, Real Estate  |  King & Wood Mallesons, UK

3  Leverage APIs to build, integrate, and extend the digital mortgage universe

ŠTĚPÁN KOUBA  |  Open Banking IT Lead  |  Česká spořitelna, Czech Republic

NETWORKING AND COFFEE BREAK

4  Leveraging the front and back-end integrations in corporate loan origination

JAN HERIAN  |  Business Development Manager  |  ApPello, Hungary

PANEL DISCUSSION 1 Unleashing the full value of the mortgage digital ecosystem

NETWORKING AND LUNCH BREAK

SESSION TWO

  EXPLORING SOLUTIONS FOR THE MORTGAGE INDUSTRY IN THE DIGITAL AGE  

It's a great time to rethink the way things have been done for generations: the combination of digital technology, predictive analytics, machine learning, complex repetitive tasks and oceans of data make the mortgage industry a fertile environment for automation and a complete makeover.
 

5  Digital mortgages: how to build a lean startup inside a bank

MATĚJ NOVÁK  |  CEO  |  Refinanso, Czech Republic

Digitising home loans: are we on the verge of disruption?

JENNY WATTS  |  Managing Director Operations  |  Molo Finance, UK

From weeks to minutes: revolutionise the mortgage application process

MARKUS JOAS  |  Product Manager Home Journey  |  Nordea, Finland

NETWORKING AND COFFEE BREAK

Enable true digital disruption: from home discovery to loan funding in one click

LENE GRABOWSKI  |  Head of Credit Process Automation  |  Danske Bank, Denmark

PANEL DISCUSSION 2 Aligning the adoption of digital innovation to user needs

NETWORKING WINE & BEER RECEPTION

SESSION THREE

  HELPING CUSTOMERS ACHIEVE THE DREAM OF HOMEOWNERSHIP THROUGH DIGITAL SOLUTIONS  

What’s really driving change are customer expectations: mortgages should be as easy to buy online as concert tickets, anytime anywhere customers want, and at the best possible prices. Understanding new customers’ expectations, realising opportunities, recognising concerns and creating the right solutions are the keys to a bright digital future in the mortgage industry.
 

New leadership in mortgages: engaging people, systems and processes at all levels

RAYMOND FAFIÉ  |  Customer Service Manager, Financial Services  |  Centraal Beheer, Netherlands

MARTIJN OPGENOORT  |  Business Change Manager, Financial Services  |  Centraal Beheer, Netherlands

10 Instant multi-lender journeys for residential mortgages: the Swiss example

ROGER STETTLER  |  Global Head Consulting & Credit  |  additiv, Switzerland

ELMO NINIER  |  Chief Digital Officer  |  QCENTRIS, Switzerland

11  Delivering an exceptional mortgage customer experience in a context of Open Banking

TOM HERWEGE  |  Product Owner Hello home!  |  Hello bank!, Belgium

NETWORKING AND COFFEE BREAK

12 Rethinking the mortgage servicing experience: goodbye, paper!

ÁGNES NAGY  |  Head of Business Analyst Team  |  K&H Bank, Hungary

PANEL DISCUSSION 3 Analysing the paradigm shift in customer experience
 

LUNCH BREAK WITH ROUND TABLE WORKSHOP

WORKSHOP RESULTS

SESSION FOUR

  MILLENNIAL MORTGAGES: CAN AI DELIVER A HUMAN TOUCH TO HOME LENDING?  

Millennials are the largest pool of potential homeowners out there. Although they are the most likely age group to use technology when applying for mortgages, they are also the generation most likely to seek more interaction with their lenders. To fit the current landscape, lenders need to take an unbiased and personalised approach to choosing mortgages depending on the customers profile.

13 How to implement an AI virtual assistant to support first-time buyers

FREDDIE SAVUNDRA  |  Head of Digital  |  SPF Private Clients, UK

14 How digital mortgage brokers are redefining the client experience to create long term customers for banks

MARK FLORES MARTIN  |  Co-Founder  |  Hypomo, Slovakia

 

PANEL DISCUSSION 4 How will millennials begin the mortgage shopping journey tomorrow?

GOODBYE COFFEE BREAK

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