SESSION ONE
FORGING THE FUTURE OF MORTGAGE LENDING WITH INNOVATIVE LENDERS AND ECOSYSTEM PARTNERS
Working together, leveraging increased access to data and capturing a borrower’s complete financial profile: an approach that unlocks opportunities to make step changes in the lending process and remove the frictions that bog down both lenders and borrowers.
1 IPN trial: providing the foundations for a digitally native property marketplace
STEFAN ANDJELIC | Blockchain Hub Lead | Raiffeisen Bank International, Austria
2 Distributed Ledger Technology in global real estate
JOHN DANAHY | Partner, Real Estate | King & Wood Mallesons, UK
3 Leverage APIs to build, integrate, and extend the digital mortgage universe
ŠTĚPÁN KOUBA | Open Banking IT Lead | Česká spořitelna, Czech Republic
NETWORKING AND COFFEE BREAK
4 Leveraging the front and back-end integrations in corporate loan origination
JAN HERIAN | Business Development Manager | ApPello, Hungary
PANEL DISCUSSION 1 Unleashing the full value of the mortgage digital ecosystem
NETWORKING AND LUNCH BREAK
SESSION TWO
EXPLORING SOLUTIONS FOR THE MORTGAGE INDUSTRY IN THE DIGITAL AGE
It's a great time to rethink the way things have been done for generations: the combination of digital technology, predictive analytics, machine learning, complex repetitive tasks and oceans of data make the mortgage industry a fertile environment for automation and a complete makeover.
5 Digital mortgages: how to build a lean startup inside a bank
MATĚJ NOVÁK | CEO | Refinanso, Czech Republic
6 Digitising home loans: are we on the verge of disruption?
JENNY WATTS | Managing Director Operations | Molo Finance, UK
7 From weeks to minutes: revolutionise the mortgage application process
MARKUS JOAS | Product Manager Home Journey | Nordea, Finland
NETWORKING AND COFFEE BREAK
8 Enable true digital disruption: from home discovery to loan funding in one click
LENE GRABOWSKI | Head of Credit Process Automation | Danske Bank, Denmark
PANEL DISCUSSION 2 Aligning the adoption of digital innovation to user needs
NETWORKING WINE & BEER RECEPTION
SESSION THREE
HELPING CUSTOMERS ACHIEVE THE DREAM OF HOMEOWNERSHIP THROUGH DIGITAL SOLUTIONS
What’s really driving change are customer expectations: mortgages should be as easy to buy online as concert tickets, anytime anywhere customers want, and at the best possible prices. Understanding new customers’ expectations, realising opportunities, recognising concerns and creating the right solutions are the keys to a bright digital future in the mortgage industry.
9 New leadership in mortgages: engaging people, systems and processes at all levels
RAYMOND FAFIÉ | Customer Service Manager, Financial Services | Centraal Beheer, Netherlands
MARTIJN OPGENOORT | Business Change Manager, Financial Services | Centraal Beheer, Netherlands
10 Instant multi-lender journeys for residential mortgages: the Swiss example
ROGER STETTLER | Global Head Consulting & Credit | additiv, Switzerland
ELMO NINIER | Chief Digital Officer | QCENTRIS, Switzerland
11 Delivering an exceptional mortgage customer experience in a context of Open Banking
TOM HERWEGE | Product Owner Hello home! | Hello bank!, Belgium
NETWORKING AND COFFEE BREAK
12 Rethinking the mortgage servicing experience: goodbye, paper!
ÁGNES NAGY | Head of Business Analyst Team | K&H Bank, Hungary
PANEL DISCUSSION 3 Analysing the paradigm shift in customer experience
LUNCH BREAK WITH ROUND TABLE WORKSHOP
WORKSHOP RESULTS
SESSION FOUR
MILLENNIAL MORTGAGES: CAN AI DELIVER A HUMAN TOUCH TO HOME LENDING?
Millennials are the largest pool of potential homeowners out there. Although they are the most likely age group to use technology when applying for mortgages, they are also the generation most likely to seek more interaction with their lenders. To fit the current landscape, lenders need to take an unbiased and personalised approach to choosing mortgages depending on the customers profile.
13 How to implement an AI virtual assistant to support first-time buyers
FREDDIE SAVUNDRA | Head of Digital | SPF Private Clients, UK
14 How digital mortgage brokers are redefining the client experience to create long term customers for banks
MARK FLORES MARTIN | Co-Founder | Hypomo, Slovakia
PANEL DISCUSSION 4 How will millennials begin the mortgage shopping journey tomorrow?
GOODBYE COFFEE BREAK