Programme
All presentations, panel discussions and co-events organised into a single track, so you won't miss anything.
SESSION ONE
UNDERSTAND THE DIGITAL LENDING LANDSCAPE AND SHAPE YOUR NEXT MOVES
Banks need to accelerate investments in digital lending if they intend to avoid a material decline in profits and losses in market share. Leading banks have already started to invest in creating better customer experiences, making it easier to apply for their offers, removing bad and avoidable interactions from the branch and contact centres, and implementing a more agile operating model. These investments have paid off with faster, better and cheaper lending processes.
1 Key factors behind the slow progress in digitalising the lending process: how to gain momentum
ROXANA CRISTEA | Head of Lending Business Area | ING Bank, Romania
2 Shaping and accelerating the next wave of investments
KRZYSZTOF WOJCIECHOWSKI | Head of Consumer Lending Strategy | mBank, Poland
3 Acquisition, competition or partnership? The change in transaction banking landscape and what value it brings
VIKTOR GREGUREK | Product Owner API Platform | Nordea Open Banking, Finland
NETWORKING AND COFFEE BREAK
4 Using 21st century technology in retail lending
GÁBOR GYŐRFI | Regional Sales Director | Loxon Solutions, Hungary
PANEL DISCUSSION Open banking: opportunities for new entrants and challenges for existing providers to raise their game
NETWORKING AND LUNCH BREAK
SESSION TWO
LEVERAGING BEHAVIOURAL ANALYTICS TO REDUCE THE RISK WHILE FACILITATING ACCESS TO CREDIT
Although the amount of data available to lenders drastically increased over the years, their underwriting techniques did not keep pace with changing times. A holistic approach gives you the complete picture of potential borrowers and significantly improves your ability to predict loan defaults as you’re enlarging your customer portfolio.
5 Trust services for lending digital transformation
PAOLO MADELLA | International Sales Manager | InfoCert, Italy
6 The rise of alternative data in the lending market
VENKAT SRINIVASAN | Head of Lending | Monzo Bank, UK
NETWORKING AND COFFEE BREAK
7 An insight into the increased use of scorecards through advanced analytics
SØREN TOPP STOCKMANN | Senior Vice President, Retail Credit Analytics | Danske Bank, Denmark
8 Computer vision, AI and risk assessment
BOAZ AVIV | Co-Founder & CTO | Blender, Israel
PANEL DISCUSSION The use of machine learning and advanced analytics in lending optimisation
COCKTAIL RECEPTION
SESSION THREE
MANAGE CONSUMER AND SME LENDING IN A COST-EFFECTIVE WAY AND CREATE AN IMPROVED BORROWER EXPERIENCE
Sound decision making and speed are crucial in the lending business: with both revenues and profit margins being squeezed, every customer contact must produce the best possible return. However, banks often struggle to lend to both individuals with no credit history and SMEs, a big part of their customer base: what's the reason? Here you’ll discuss how to automate and consolidate the lending processes so you can boost your efficiency and reduce transaction costs. It is paramount, at the same time, to provide excellent customer value and minimise organisational risk.
9 Digitalisation of mortgage lending
JÁNOS HOÓS | Chief Consulting Officer | ApPello, Hungary
10 Why banks struggle with small business lending and how to fix it
JOOST BROUWER | Co-founder and Director of Product Management | New10, Netherlands
11 Influencing risk by influencing behaviour: how gamification in consumer lending can lead to better outcomes for borrowers and lenders
CHRIS GREENO | CIO | Oakam, UK
NETWORKING AND COFFEE BREAK
12 How Lending-as-a-Service empowers better credit at scale
ANDRÉ ACHTSTAETTER | SVP Business Division Europe | Kreditech, Germany
PANEL DISCUSSION The opportunities of P2P lending referral market and the reputational impact on banks
LUNCH BREAK WITH ROUND TABLE WORKSHOP
WORKSHOP RESULTS
SESSION FOUR
MPLs AND BANKS: COMPLEMENTARY MODELS
Expectations are changing and consumers are increasingly open to test new providers, even for services where trust is strongly required: this is creating ideal conditions for technology-enabled entrants to challenge the integrated banking model. We discuss how Marketplace lenders (MPLs) are disrupting lending, a key profit-generating activity of commercial banks, and how the latter should view MPLs as complementary to their model instead of mainstream competitors. Understand how banks can elaborate a wide range of options for enhancing their overall customer proposition by partnering with MPLs.
13 MPLs as complementary to the core banking model: options for enhancing the overall customer proposition
OLGA DAVYDOVA | Public Relations Manager | Robocash, Latvia
14 Folkonomics: a formula for local prosperity?
GILES CROSS | CEO | Folk2Folk, UK
PANEL DISCUSSION The MPL user experience as a means of differentiation from banks: a long-lasting source of competitive advantage?
GOODBYE COFFEE BREAK