Prague, Czech Republic | 14-15 May 2020

Programme

A summary of the agenda at your fingertips. Get to know the speakers and the key topics!

SESSION ONE

  HOW WILL THE HEALTH INSURANCE POLICY OF TOMORROW LOOK LIKE?  

The health plan of tomorrow may be very different from what it is today. Insurers may need to accelerate their response to evolving forces shaping the market: a widespread push for stronger standards around data interoperability and demand from consumers to not only access, but own their health information; non-traditional players taking the scene with their data-driven, consumer-centric offerings, increasing the competition for shrinking revenue and margins; a radical transformation of business models across the industry. How will traditional health plans transform, and what choices do leaders need to make now to survive the forthcoming disruption?

1   Converging futures: bridging the gap between health and insurance

MARCO GIACOMELLI  |  General Manager  |  Generali Global Health, UK

2  Implementing a health insurance strategy in the face of increasing longevity: the challenge of long term illness and growing medical costs

DAVID MYERS  |  Chief Sales Officer, International Health  |  Allianz Partners, Ireland

3  Enhance the offering in pace with regulatory and technological progress: how to tackle the healthcare challenge with the help of telemedicine
PARUL KAUL-GREEN  |  Head of AXA NEXT Labs Europe  |  AXA, UK

NETWORKING AND COFFEE BREAK

4  How to navigate through a disrupted health insurance landscape?

PANEL DISCUSSION 1 A new model for health insurers: how to remain relevant?

NETWORKING AND LUNCH BREAK

SESSION TWO

  HOW TO WIN IN THE FUTURE OF HEALTH INSURANCE?  

Incumbents have built-in advantages to help them innovate, such as health care expertise, operational excellence on a large scale, targeted consumer bases, and existing partnerships. Optimisation of their core operations, a better understanding of consumer preferences, willingness to offer different clinical models, and a pervasive use of emerging technologies for these initiatives, including expertise in data and analytics, might be all is missing to succeed at being more efficient, reducing administrative costs, and containing healthcare costs, in alignment with newer business models.

How to prevent and reduce fraud in the health insurance industry?

6  How can digital care planning assisted by AI increase the quality and the cost efficiency in health insurance?
MATS ARNSTRÖM  |  Product Manager Health Insurance  |  Länsförsäkringar, Sweden

 

The new norm in IPMI distribution

NICOLAS ROUBIN  |  Head of Business Development, Europe  |  Now Health International, UK

NETWORKING AND COFFEE BREAK

How to support the evolving needs of the expanding middle class and tackle the rising protection gaps in emerging markets?

CORINNE FITZGERALD  |  Researcher  |  Swiss Re, UK

 

Keeping pace with the change

 

PANEL DISCUSSION 2 Looking for solutions to spiralling costs

WINE & BEER RECEPTION

SESSION THREE

  WE'RE ALL THE SAME, YET WE'RE ALL VERY DIFFERENT: ALIGNING PRODUCTS TO CUSTOMERS' INDIVIDUAL HEALTH CARE NEEDS  

Surviving the imminent disruption means health insurers will need to move from managing enrolment and risk to focus on a framework for improving wellness and care of their customers. Data, interoperability, and new emerging tools will be key enablers of transformation: insurers will work with policyholders to access personal health data generated from sensors, wearables and genomic sequencing technologies; products will balance traditional population-level risk with being hyperpersonal and easy to understand, based on consumer need.

10 Turning a functional and smoothly working health insurance application into competitive advantage

11  Lifestyle-induced chronic diseases: facing a major global health crisis

12 Health insurance in the 21st century: staying relevant and affordable

PETER MILLS  |  Medical Director  |  Cigna, UK

NETWORKING AND COFFEE BREAK

13 Body hacking: findings of a dedicated community of experimenters. What really makes & breaks our health?

GREG SOLOMON  |  Managing Director, Head of Life & Health  |  Peak Re, Hong Kong

PANEL DISCUSSION 3 The future of preventive health and wellbeing

LUNCH BREAK WITH ROUND TABLE WORKSHOP

WORKSHOP RESULTS

SESSION FOUR

  PIONEERING NEW WAYS OF DOING BUSINESS THROUGH THE DEVELOPMENT OF A UNIQUE SELLING PROPOSITION  

The customer value proposition of the health insurance industry can be simplified into providing affordable and quality healthcare when needed, and peace of mind when not. However, with a better understanding of the whole customer perspective in areas such as needs, service requirements, health, habits and behaviours, and by combining global resources and local knowledge, insurers can move from selling products to selling propositions to solve real consumers’ needs and accelerate their shift to consumer-focused, high-value, cost-controlled care delivery.

14 Launching an innovative health business model that revolves around the customer

ELENA TORRENTE  |  Digital Health Coordinator  |  DKV, Spain

15 A 360° lifetime partner approach to health & wellbeing

SIMONE VIOLA  |  Head of Business Development & Sales  |  Generali Welion, Italy

 

PANEL DISCUSSION 4 Staying flexible, cost-effective and compliant

GOODBYE COFFEE BREAK

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