A summary of the agenda at your fingertips. Get to know the speakers and the key topics!
MORNING ONE | Thursday 10th September 2020
CONNECTIONS & CHECK-INS
HOW TO WIN IN THE FUTURE OF HEALTH INSURANCE?
The health plan of tomorrow may be very different from what it is today. Insurers have built-in advantages to help them innovate, such as health care expertise, operational excellence on a large scale, targeted consumer bases, and existing partnerships. However, they may need to accelerate their response to evolving forces shaping the market: a widespread push for stronger standards around data interoperability and demand from clients to not only access, but own their health information; non-traditional players taking the scene with their data-driven, consumer-centric offerings; and a radical change of business models across the industry. How will incumbents transform, and what choices do leaders need to make now to survive the forthcoming disruption? Optimisation of their core operations, a better understanding of consumer preferences, willingness to offer different clinical models, and a pervasive use of emerging technologies for these initiatives, including expertise in data and analytics, might be all is missing to succeed at being more efficient, reducing administrative costs, and containing healthcare costs, in alignment with newer business models.
1 Converging futures: bridging the gap between health and insurance
2 Implementing a health insurance strategy in the face of increasing longevity: the challenge of long term illness and growing medical costs
4 Increasing relevance of wearables for digital insurance
PANEL DISCUSSION 1 A new model for health insurers: how to remain relevant?
5 Digitalising prevention
7 How to navigate through a disrupted health insurance landscape?
PANEL DISCUSSION 2 Looking for solutions to spiralling costs
MORNING TWO | Friday 11th September 2020
RECONNECTIONS & WELCOME BACK
WE'RE ALL THE SAME, YET WE'RE ALL VERY DIFFERENT: ALIGNING PRODUCTS TO CUSTOMERS' INDIVIDUAL HEALTH CARE NEEDS
Surviving the imminent disruption means health insurers will need to move from managing enrolment and risk to focus on a framework for improving wellness and care of their customers. Data, interoperability, and new emerging tools will be key enablers of transformation: insurers will work with policyholders to access personal health data generated from sensors, wearables and genomic sequencing technologies; products will balance traditional population-level risk with being hyperpersonal and easy to understand, based on consumer demand. With a better understanding of the whole customer perspective in areas such as needs, service requirements, health, habits and behaviours, and by combining global resources and local knowledge, insurers can move from selling products to selling propositions to fulfil real clients’ expectations and accelerate their shift to consumer-focused, high-value, cost-controlled care delivery.
8 Musings of an InsurTech Founder
9 Lifestyle-induced chronic diseases: facing a major global health crisis
10 Health insurance in the 21st century: staying relevant and affordable
11 Selling health insurance online: the China experience
JANICE YE | Head of Life & Health | Peak Re, Hong Kong
PANEL DISCUSSION 3 The future of preventive health and wellbeing
12 DKV Digital Health Ecosystem: a comprehensive solution for the management and control of health and wellbeing
13 How to prevent and reduce fraud in the health insurance industry?
14 Innovative technology in international health insurance provision
PANEL DISCUSSION 4 Staying flexible, cost-effective and compliant