Health insurance

Product development

Digitalisation

 Prague, Czech Republic | 14-15 June 2018

 

Programme

A summary of the agenda at your fingertips. Get to know the speakers and the topics discussed!

SESSION ONE

  THE HEALTH INSURANCE (R)EVOLUTION  

New technologies and consumer-driven demands are revolutionising the health insurance industry: to avoid losses in market share and a decline in profits, it is essential to understand all factors at play and continuously adapt your business model to the evolving tech landscape and customer expectations.

1   Are you maximising the digital opportunity?

GIACOMO SQUINTANI  |  Marketing Manager, International Division  |  Cegedim Insurance Solutions

2  Reinventing health insurance

GORDON DELANEY  |  Regional Head for Northern, Central and Eastern Europe  |  Allianz Partners, Ireland

3  Respond to the increasing demand for digitalisation and lead the way with AI solutions

MANUEL HEUER  |  Chief Operating Officer  |  dacadoo, Switzerland

NETWORKING AND COFFEE BREAK

4  Blockchain in health insurance: turning a buzzword into a breakthrough

STEVE MONAGHAN  |  Chairman & CEO  |  GenLife, Hong Kong

PANEL DISCUSSION Adapt to the evolving market

NETWORKING AND LUNCH BREAK

SESSION TWO

  HOW TO STRIKE A BALANCE BETWEEN QUALITY AND COST-EFFECTIVENESS?  

Inflation and wage increases can't keep the pace with higher premiums forced by global rising healthcare costs. By supporting Incremental improvements in current business models with entirely new type of policies and value-added services, insurers can achieve the greatest opportunities.

5  Keeping private medical insurance affordable, accessible, sustainable and profitable

TOM KLIPHUIS  |  CEO  |  Coöperatie VGZ, Netherlands

Reactive to Proactive - The new role of the insurer

CLARE SELWAY  |  Head of Innovation  |  AXA PPP healthcare, UK

NETWORKING AND COFFEE BREAK

Removing barriers to international healthcare for consumers, in an affordable way

DAMIEN PAYNE  |  Director of Sales and Account Management  |  BDU International, Spain

Establishing trusted partnerships with health claims TPAs: what are the key advantages?

ZIAD KHARMA  |  VP Business Development, Actuarial & Data Sciences  |  GlobeMed Group, Lebanon

PANEL DISCUSSION Quality, cost-effectiveness, profitability: juggling competing demands

SESSION THREE

  HOW TO CREATE AND DEPLOY EFFECTIVE MARKETING AND CONSUMER ENGAGEMENT PLANS?  

The health insurance market is filled with competition and the purchasing landscape is becoming more and more complex due to the rise of social media, smart devices, cloud computing and big data. However, this very same landscape provides insurers with the fantastic possibility to enhance the quality and relevancy of product offerings.

 

9  Success factors in digital health

INGE SCHAAP  |  Program Manager Digital Health  |  Menzis, Netherlands

10 Health insurance marketing in the digital age

IRENA TISELJ KALUŽA  |  Director of Development and Actuarial Department  |  Vzajemna, Slovenia

11  Using innovative techniques to improve customer satisfaction and engagement in health insurance

LAURENT DE VEYRAC  |  Senior Director, Strategic Business Development  |  Aetna International, UK

NETWORKING AND COFFEE BREAK

12 Exploring different models: the HMOs experience

DR LADI AWOSIKA  |  CEO  |  Total Health Trust, Nigeria

PANEL DISCUSSION Improve current standard operating procedures and systems while boosting the customer experience
 

LUNCH BREAK WITH ROUND TABLE WORKSHOP

WORKSHOP RESULTS

SESSION FOUR

  LOCAL AND INTERNATIONAL GROUP HEALTH INSURANCE: iNNOVATIVE SOLUTIONS FOR HEALTHY EMPLOYEES AND BOTTOM LINE  

Plans for employees and globally mobile workforce are also undergoing a deep revolution: a variety of new and cost-effective solutions help individuals keep healthy, with a measurable positive impact both on employers and insurers, as well. A win-win-win situation?

13 A value proposition that raises the role of the health insurer as a health partner for corporate clients

DIOGO PESSOA  |  Product Manager  |  Médis, Portugal

14 Provision of quality healthcare services for globally mobile workforce

MARCUS BRAUN  |  Head of Corporate & Broker Solutions  |  Globality Health, Luxembourg

 

PANEL DISCUSSION Advantages & disadvantages of a typical local insurance plan vs. an IPMI plan
 

GOODBYE COFFEE BREAK

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